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Testimonials

What Our Customers Say

We love getting your feedback! If you have anything to say about us or our products, please send us an email. 

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Thanks so much for the fast shipment!! These salt blocks are awesome presents ūüĎĆūüĎĆ
Jessica

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Wow, what great service, will be telling my friends all about you!!
Many thanks & regards,
Judy

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 Wow - so fast. Me and my one year old daughter thank you :)  :)
Jasmine

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Good morning,
I received my salt lamp yesterday - amazing service thank-you!!! 
Judy

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Thanks so much, (order) arrived this morning.  And the little gift was very sweet, much appreciated.  Have a great day!
Naomi

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Hi,Totally unbelievable I just wanted to say wow!!! What extraordinary service.  Ordered my Himalayan lamp fitting with dimmer on Friday afternoon.  Even with the weekend AND Queens Birthday my order was delivered in a RURAL area today Tuesday 6th.  Thank you so much, will be broadcasting your service.
Liz

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Thank you so much, A pleasure dealing with you. 
Mel 

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My order arrived this morning - congratulations on excellent service, much appreciated

Regards
Helen

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Hello, My parcel arrived today! I was so surprised and pleased with such fast delivery. Many thanks.

Linda

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Truly excellent service. Thank you so much!
Georgia

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Excellent customer service and by far the quickest email response I have ever encountered! Thank you so much.

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Hello Rebalance
My order arrived today.
Thank you for the excellent service.

Kind regards
Katrina

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Thank you Rebalance, for the most fastest delivery!!! Absolutely made my day! Thank you

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Hi there,Thanks so much for my delivery, amazingly quick service!
Karyn.

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Wow thank you, I got the parcel this morning, that's incredibly speedy service. Thanks again, Greer.

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Top notch service and fast shipping. Rebalance is great!!! Will be ordering again!!! Thanks! Josh

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Thank you so much for such a quick delivery of my order. The products are great. I am so relieved to have an outlet I can trust to provide such natural and quality products. Thank you!  Georgina

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Thank you for a very prompt delivery of your product. It arrived this morning!
Kind regards
Glenis

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After a few purchases now I just wanted to say a big thank you for making it so easy to deal with your company, you are great so easy to use online and prompt deliveries ....well done team Rebalance I will be spreading the word :-) Received today with thanks

Kind regards
Renate (very happy customer)

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Hi Kristy,

I just wanted to say thank you so much for your assistance, you made this order so easy and I couldn't believe the goods arrived just a couple of days after I ordered!

Serena

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Excellent service, thank you so much.

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Thank you for the extremely prompt service. I got an automated message saying that my order might take a bit longer than usual, considering the busy time of the year, so I was very pleasantly surprised to receive my order in Wellington on Tuesday, after ordering on Sunday. It was well-packaged and I hope my goddaughter will love it!

Thank you,
Katherine

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Fantastic site! Great advice and ideas

Kerri

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I really love this website. It has everything I need! Excellent customers service. All the products have their uses listed. Amazing!

Amber

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Great products with great price. I Love it as always.

Joy

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I first stumbled across this site when I was trying to buy E-Cloths, and I am so glad I did! Not only were the E-Cloths the best value I could find, but I soon discovered that Rebalance had lots of other products I used at great prices, with a really low shipping fee. Rebalance has also introduced me to lots of new products, many of which I could now not live without! I love the way the site is set out, making it easy to find what you are after and the customer service is always excellent. I highly recommend shopping with Rebalance!

 

Casey

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Rebalance is a great place to shop:) Competitive prices , cheap delivery ,quick and efficient service. Products clearly described with ingredients etc. Great Blog with loads of info!!!

 

Paula

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Thanks so much for the natural products and for the super speedy delivery service. We'll be back!

 

Sue

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A very informative, nice looking, simple website, full of exciting products with excellent descriptions, made choosing exactly what i needed easy! Looking very much forward to receiving my order..thank you!!

 

Tracey

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Ordered 3products 11am one morning & they arrived at 9am the next at rural delivery address!!! Great service & our little one loves the Happy Little Poppets product! Thank you!

 

Jen

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I looked around and found Rebalance has the best prices, so I started ordering from them. Now Im a regular customer, in fact, I only buy my vitamin and oil supplements online from Rebalance now. They have a great range of products, the service is great, and its so much more convenient for me to shop there! I highly recommend Rebalance!

 

Aneta

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A fantastic site that is very easy to navigate. Super impressed with the prices too! Looking forward to my first order.

 

Angela

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I really like the way I navigate through the website, very easy and straight forward. I found right away what I needed to know and buy. Great product too! I will absolutely recommend this to my friends and family. Well done.

 

Clariza

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This was my first time ordering skin care via Rebalance and I was thoroughly imprssed with the timely delivery of the products. Living Nature is an excellent brand and it is wonderful to be able to order such fantastic products with relative ease over the internet. Thank you!

 

Isabella

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Great range of products and nice to deal with.

 

Kerri

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Love this site and the fast delivery of the orders! They even added a new product to their page when I asked for it, the next day I was able to order it. Thanks!

 

Silke

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Awesome service and fast delivery. Great products on here too with plenty of information re individual product. Fantastic website with very competitive prices. Well done guys!!! Thank you!

 

Nicole

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I came across this website almost 3 years ago and and I love it. I recommend it to all of my family and friends. Not only is it a bit cheaper than other stores, but i feel like i get better one on one care and information, when i ask for it, compared to an actual store that i can walk into. I would 100% recommend this online store to anyone, in fact i already do :)

Tarryn

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Thats the second order Ive placed thats been really quick to arrive - thank you!

Cathleen

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I have just stumbled across this site today. I am so pleased to have found such a fantastic site! Its easy to use very informative and has great prices. Im so impressed cant wait to recieve my fist order :)

 

Nina

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Amazingly quick delivery - especially as I couldnt locate the product in shops and had spent hours trying to do so!

 

Carolyn

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I found this site in an online search. The service is excellent and the deliveries are always prompt. Prices are reasonable too. Certainly would recommend this website to others.

Wendy

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I have come across this site when I was trying to order a foreign nail polish, I am very grateful that they supply a huge variety of colors of that brand, and the delivery was very fast!

 

Jen

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Amazing user friendly website, excellent service & quality brands. You simply cannot beat the prices at Rebalance. The customer service and prompt delivery are excellent. I love the range of natural products, from vitamins to sunscreen to aromatherapy, makeup. The perfect online one stop shop at prices families can afford :)

Michelle

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This being my first foray into online shopping I appreciated the clarity of the products and ordering system. Delighted with the purchases and my husband and daughter are now using these products as well. Thankyou.

Bett

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I found all the things I was looking for, at very competitive prices. My items arrived safely and promptly and I would happily use Rebalance again for future purchases. Thanks for a great service!

 

Julia

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Rebalance is my go-to-when-i-want-something-quick-shop! Service is excellent and postage costs minimal.

Dallas

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Your site is a real find for me! The products available are brilliant and I especially love the Dr Bronners products. Your speedy service is much appreciated and I will definitely be ordering again. Thank you!

Brenda

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Great prices, great selection of products, super quick postage, excellent online shop.

 

Anna

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Really good selection, got the product that I was looking for for a VERY reasonable price. Very fast delivery. Have happily recommended this site to friends and family. Am very impressed by their range and will happily use again.

Emma

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I ordered on a Sunday and received on Tuesday of the same week ... cant beat that (especially as Im not in a main centre) !

Denise

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Not only are the prices reasonable but the service is also good! I could always count on rebalance to deliver my purchases in time.

 

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LOVE this site, so glad i found it.! Great products, selection and fast delivery! Thank you.

Jenna

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Thank you for great service and fast delivery and for making it possible to get these great products sent all the way to norway!

 

Christian.

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Hello

Just wanted to thank you for your great service.  Your website is easy to use and postage was so quick.
Gemma
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Hi there,

I received my package this morning.   What outstanding service!!! Please pass this on to those involved. I will be shopping again with you.  Wow... I was amazed.

Thanks
Andrea

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Thank you for your incredibly fast service.  I received this the day after I
bought it - unbelievable!

Nalini

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Thanks for the quick delivering. It arrived this morning. Great service!

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Rebalance
Thank you  for my order, it arrived in good order and in a very short timeframe, great doing business with you.

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After using Dr Google to narrow down what might be causing my long term health issues, rebalance was able to guide me to the right products and methods to address my sickness.
The advice was spot on and my health improved within days of starting the treatment.
Products arrived quickly,sometimes less than 24 hours after ordering them.

A great site with with excellent products and service.

Stan

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I was so impressed by the speed of your service with my recent order.
 
I am very keen to order more products and will be passing on site details to friends and family!
 
Many thanks, 
Brenda

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I just wanted to write and say thank you for the quick delivery of our magnesium. Very prompt arrived the next day. Really appreciate.
Sue

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Many thanks order has arrived.  Thanks for the prompt and smooth service.  You guys have a great service going
Regards
Susan

 

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I’ve placed many orders and have been so impressed with the promptness and customer service. Amazing job!

Michelle

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Hi Kristy,

Received the order this morning... 

Thanks for the quick delivery...

Will definitely order through you again:-)

Cheers,

Mandi

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Just wanted to say how impressed I was with the service I've received from you. Speedy and efficient! Thank you!
Sarah

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Thank you for the great service!!

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Thanks so much.
I also just wanted to say I really appreciate you guys. You not only sell great products but are so kind and helpful on top of it and I find that always hard to find in a company. Especially hard to find in an online company! I always reccomend the website to people i know. So thank you :)

Tarryn

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Thanks so much for your great service!! :)

Elizabeth

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Hi Kristy,

You are sooooo fast. Thanks a lot. Got it this morning.

Very good customer service!! Have a good weekend!

Cheers

Lilo 

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Hi Kristy,

Just wanted to say Thanks for the great customer service and making it so simple to order from the US. Received both Malcolm Harker items a few weeks ago and absolutely love them.  Plan on ordering more from Rebalance when out of these. Am starting to think New Zealand has some of the best skin care products in the world.  Thanks again so much for having shipped them so quickly. Have a great weekend!!

Josh 

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Dear Kristy, you are just wonderful!!

I already received it!! Many thanks for so fast service!!

I will definitely use you again & will recommend to all my friends and colleagues!

Thanks a lot again!
Kind regards,
Lana

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Wow,
What great service, my parcel has just arrived , so pleased I discovered you whilst browsing on the internet, will certainly tell others.
Many thanks,

Helen 

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Hi Kristy,

Thanks a million for everything :)!!! You are so wonderful!!!

Jamie (AUS)

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Thank you for your great service once again.  

Kind regards Jo

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Thanks so much Kristy. Can't wait to receive them.  You are polite and and pleasant to deal with. Look forward to being a repeat rebalance customer. Have a great day over there in New Zealand.

Josh (USA)

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Hi Kristy.

Thank you very much indeed for such prompt service and good communication!

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Im a first time customer and purchased two Living Nature products which I usually get from a shop in town. I was delighted with the fast delivery, especially considering I live 40 ks out of Christchurch and if this is typical of your service, I will be a committed customer.

Judy

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I would like to thank you for setting up your business as a way to supply people with good products at reasonable prices. The website is comprehensive and user friendly, with plenty of information to assist with making the right purchase. I also appreciate the fact that you personally respond to product orders, and have made yourself available to answer queries related to health.

Andrea

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I first stumbled across this site when I was trying to buy E-Cloths, and I am so glad I did! Not only were the E-Cloths the best value I could find, but I soon discovered that Rebalance had lots of other products I used at great prices, with a really low shipping fee. Rebalance has also introduced me to lots of new products, many of which I could now not live without! I love the way the site is set out, making it easy to find what you are after and the customer service is always excellent! I highly recommend shopping with Rebalance!

Casey

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Great products, Cheap price, Fast delivery, cheap shipping fee. I am Happy to use this site to purchasing.

Merina

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Thanks for the quick despatch … my Sunday order of topcoat & remover arrived today (Tuesday) !

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Thank you for quick efficient service. Regards Marcia

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HI Kristy,

Thanks for your email and I just wanted to say thanks for such an awesomely quick delivery with my first order - I was soooo impressed at how fast the order arrived, especially given that I ordered it just before Waitangi Day.  Its been lovely to browse on your site, too, very accessible and easy to follow.

Cheers,

J

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Thanks for a prompt delivery. Courier dropped your parcel off at 6.45 am today. Wonderful service.

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Thank you so much for the freebie Trilogy stuff, what a lovely surprise!
I really appreciate the excellent communication and service, thank you.
Kind regards
Kath

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Love my Scotch Naturals! The colours are lovely, feels silky and I, who have extreme chemical sensitivities, am completely ok!!  I'm really amazed that someone has made a great nail polish that even I can use!   And thanks for being in touch and letting me know when to expect my delivery etc.  I'm happy!  Thank you...

Ali

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I wanted to thank you for such excellent customer service. I placed an order on Tuesday, and received it on Wednesday. I am really impressed with your customer service and will definitely be recommending you in future.

Many thanks,
Jacky

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Hi 

I received the order this morning, very impressive of prompt delivery.
Thanks
Julia

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Thank you - the parcel arrived today and I am delighted with everything. Thank you! Megan

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Thank you very much. I am very happy with the great service you provide.

Tracey

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Hi,
Just received the cider vinegar this morning.
Great service!
Thank you
Marlene

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Hi Kristy,

Just wanted to say thanks so much for your awesome customer service, it was much appreciated and I'll definitely be back!

Cheers,

Carie

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Wow all the stuff I ordered yesterday arrived at lunchtime today and looks FANTASTIC!!!! Thank you do much! We will definitely be using your site again and recommending it!!!

Thanks again
Amanda

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I would like you to know that your website is one of the
nicest to look and easiest to navigate through.
Kind regards
Paula

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Thanks for being so super speedy with my order! Received it the next day, very impressed and will definitely be checking your site out further in the future :-)

Kind regards,
Chantal

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Hi Kristy,
 
My package arrived last tuesday in perfect condition!
 
Wouldn't fail to let you know.
 
Best regards'
Jan (Netherlands)

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Hi Kristy,

Thanks to you and the Rebalance team for such outstandingly efficient service!  40 minutes to process my online order - wow!
(It would've taken me that long just to drive to the local Health store in the Mall (yuck) and find a parking place!)

I'll definitely use the Rebalance site again, and will spread the good word amongst my friends and family.

Tanya

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Fantastic service - thanks so much!  I've been frustrated for so long at the prohibitively high cost of some products in health shops, it's a huge positive step for us to find your online shop at more manageable prices. I'll be sure to tell all my friends :-)
Cheers,

Catherine

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Hi Kristy,

Received today.  The products are fantastic thank you!

Great customer service, will be back for sure.

Cheers

Debz

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Thanks so much for the great customer service!

Kate

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Hi Kristy 

Order arrived today
Thank you for another quick and easy order!
Love your service
Kind regards 
Abi 

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I'd just like to say how helpful and professional I have found you people to deal with. You have made purchasing health products very enjoyable and your site is really informative and easy to navigate!
Many thanks

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Great Service! Thanks

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I just LOVE you guys! fantastic products and the BEST ever service. Thank you so much x

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So much useful information on your site, thank you. Great prices too :)

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My order arrived today, Thank You so much for the freebie lip whip!  What a lovely surprise.... 
 
I have just been put on to the Inika line and am loving the products and in the process of changing all my make-up over, I was really pleased to find your online site for ordering; awesome prices, fast postage and great customer service; Thank you!
 
Elaine

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Thank you, service A++++++++++++

Barbara

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Great quick communication and prompt delivery!

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No problem with rebalance 10/10.

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Hi guys, just wanted to say thank you for your fabulous website & service. So glad I found you. Really looking forward to getiing my Bio wash ball so I can try it out!

Amanda

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Excellent service!

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Hi, I've just ordered the Crocodile Creek 'Dragon' lunchbox and eco drink bottle from your website. My son will LOVE these!

Samantha

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I love your easy to use website, thanks for a little more competition on the web in NZ for supplements and natural products :-)

Carole.

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LOVE you guys! Thanks for my order, Mmmm sweet passionberry xxx

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Thanks for my INIKA! Great speedy service, helping me to detox my environment that much more :)

Nicola

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Hiya, just swinging in to say thanks SO much for the Green House All Purpose Cleaner, I ‚ô• it! It smells so nice! My house smells fresh rather than sterile when I have finished and it cleans really well (even my floors, yes i was that lazy lol spray, spray, spray and microfibre mop it up lol).

Melanie

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wonderful, fast and easy!!

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Hi Kristy

Our order arrived safely today, thank you very much
It was well packaged (and waterproof) 
Thank you for the fast, excellent service
We'll definitely be placing future orders with your company
Kind regards
Abi 

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To whom it may concern,

Just wanted to say thanks so much for the coconut oil! After using it for a couple of weeks, my hair is softer than I can ever remember it being.

Best wishes
Danielle

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I wanted to thank you for such excellent customer service. I placed an order on Tuesday, and received it on Wednesday. I am really impressed with your customer service and will definitely be recommending you in future.

Many thanks,
Jacky

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I am simply and utterly amazed at how delightful my first shopping experience was with rebalance.  From the super quick e-mail responses to the hassle-free online shopping experience and the extremely prompt delivery of my goods, I am blown away.  I've had things sent to me (from Wellington to Auckland) before and sometimes it took 7 days to arrive, but with rebalance, my package arrived - in excellent condition - the very next day after it was sent!  I've never had this kind of service before (and I've shopped from a number of different online shopping sites) and am truly thankful for your wonderful customer service and everything else.  It was truly an enjoyable experience and I will not ever hesitate to order from you again.  Keep up the fantastic work!. 

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Hi Kristy, Thank you for the prompt service.

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I JUST LOVE YOUR WEBSITE!!!!!!

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Thanks for excellent product and very prompt delivery. My order was received in first class condition early today.
 - Cheers!. Eve

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I received my Crocodile Creek order this morning and just wanted to say a big thank you! The order arrived so quickly (I only ordered these yesterday morning), everything was very well packed and Kristy was very helpful in helping me choose a suitable backpack for my toddler. Thank you for making this such a pleasurable experience. Beth

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Thanks for your wonderful service. So often online once you have paid that's the end of it! Your follow up service has been outstanding and I really appreciate it. I will be doing all my health shopping :-) with you from now on and telling others!!

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Thank you Rebalance for your fast friendly service and excellent communication. David

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What a fantastic website! Easy to navigate and with so much great information. I use to spend hours trawling the internet for information on various natural remedies but with your site it is all here and at the best prices. Jen, Auckland

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To the team at rebalance, we just wanted to say a huge thankyou for the purchase we just made for our little girls birthday. She is turning 5 next month and we bought her a crocodile creek backpack and matching drink bottle for her to use at school. We love the bright colours and it's such great quality, the backpack looks like it will last for ages! We wouldnt hesitate in recommending your crocodile creek products to other potential customers and are definitely looking forward to shopping with you again in future. Thanks again! Kind regards, Zak & Kit Thornton.

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I was so impressed with the time it took for my order to arrive. We are on the rural run yet my order got delivered the day after it was placed! Now thats service. Anna

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I just love your range. Finding good natural products like these in Australia is almost impossible! Kathy, Melbourne

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